Strategic IT Leadership for
Vision 2030
Bridging the gap between technical engineering and business strategy. I lead high-performing teams to build resilient Nutanix infrastructure, automate workflows, and secure enterprise assets.
Riyasudeen Farook
IT Operations Manager
99.9%
Uptime Record
Maintained across Nutanix HCI clusters for 18+ consecutive months.
15 Hrs+
Saved Weekly
Eliminated manual reporting tasks via n8n & Docker automation workflows.
100%
Compliance
Full alignment with Saudi NCA/NDMO cybersecurity regulations.
Strategic Initiatives
Hybrid Cloud Transformation
The Challenge: Legacy infrastructure lacked DR capabilities. The Solution: Architected a high-availability Nutanix HCI cluster consolidating Windows DCs and SQL. The Impact: Reduced hardware footprint by 40% while achieving 99.9% uptime and NCA compliance.
Security Automation Framework
Addressed slow incident response times by building a self-healing workflow with n8n. Automatically aggregates Microsoft Defender vulnerabilities, reducing triage time by 60% and ensuring 24/7 threat monitoring.
Enterprise Device Management
Standardized 800+ endpoints using Microsoft Intune. Enforced strict compliance policies and automated patch management, securing the hybrid workforce against unpatched vulnerabilities.
Zero-Trust Security Architecture
Overhauled security posture to meet NDMO standards. Implemented CrowdStrike EDR and Palo Alto Policy-Based Forwarding, plus strict Nginx reverse proxies for internal apps.
Business Continuity (DRP)
Eliminated data loss risk by deploying Veeam Backup & Replication with immutable storage. Achieved an RPO of < 4 hours for 800+ users, ensuring resilience against ransomware.
Enterprise Observability
Moved from reactive to proactive monitoring using Zabbix and OpenSearch. Provides granular visibility into 100+ hosts, allowing the team to resolve issues before they impact business operations.
DevSecOps Platform
Modernized internal tooling by establishing a secure container platform for Nextcloud and local AI (OLLAMA). Streamlined deployment pipelines using Docker Compose and Portainer.
AI-Enhanced Service Desk
Reduced ticket resolution time by deploying Zammad with AI sentiment analysis. The system automates routing for 200+ monthly tickets, improving SLA adherence.
About Me & Leadership Philosophy
Strategic Vision
My management philosophy is built on Operational Excellence through Automation. I believe that by automating routine tasks, we empower teams to focus on strategic initiatives that drive business value.
Currently based in Riyadh, I am deeply committed to aligning enterprise IT strategies with Saudi Vision 2030, ensuring robust, compliant, and scalable infrastructure for the Kingdom's growing digital economy.
Leadership Journey
With extensive experience leading Infrastructure, Systems, and Helpdesk teams, I bridge the gap between complex engineering challenges and executive business goals.