Hi - I'm Riyasudeen FarookIT Operations Manager
Leading enterprise infrastructure operations in Riyadh | Nutanix HCI | Microsoft 365 | Cloud Security | Driving digital transformation through automation | Virtualization | Cloud Computing
// Key Achievements
Enterprise endpoint management with Intune MDM
Nutanix cluster availability
Reduced manual tasks with n8n workflows
CrowdStrike & Palo Alto implementation
// About Me
Professional Background
IT Operations Manager based in Riyadh, Saudi Arabia, with extensive experience managing enterprise infrastructure, cloud operations, and security systems. Originally from India, I bring a global perspective to solving complex IT challenges. I lead Infrastructure, Systems, and Helpdesk teams, specializing in Nutanix hyper-converged infrastructure, Microsoft 365 deployments with Intune MDM, security solutions with CrowdStrike and Palo Alto Networks, and automation workflows using n8n and Docker containerization.
Passionate about operational excellence, security hardening, and continuous improvement through automation and modern DevOps practices. I architect scalable infrastructure solutions that balance performance, security, and cost-effectiveness for enterprise environments.
Current Role
IT Operations Manager
Ajlan & Bros Holding Group
Riyadh, Saudi Arabia
Working since June, 2024
Leading infrastructure, systems, and helpdesk operations. Managing Nutanix cluster, Microsoft 365 ecosystem, enterprise & email security, and automation initiatives.
Contact
📧 uriyas22@gmail.com
📱 +966 53 507 5778
📍 Riyadh, Saudi Arabia
// Projects
Enterprise Nutanix Infrastructure
Infrastructure 🏗️
18 months old
Designed and deployed hyper-converged infrastructure cluster running Windows Domain Controllers, SQL clusters, Veeam backup systems, and critical business applications with high availability.
Click to read more →
Microsoft 365 & Intune MDM Deployment
Cloud & Identity ☁️
800+ Devices
Led enterprise-wide Microsoft 365 migration and implemented Intune MDM for device management, including Windows Update control, security policies, and compliance monitoring across 800+ endpoints at Ajlan & Bros Holding Group.
Click to read more →
n8n Security Automation Framework
Automation 🤖
Built automated workflow system for vulnerability reporting, incident response, and IT operations using n8n with Docker. Integrated Microsoft Defender, SharePoint, and email notifications for real-time security operations.
Click to read more →
Enterprise Security & Network Architecture
Security 🔒
Configured and manage comprehensive security infrastructure including Palo Alto firewall with policy-based forwarding, CrowdStrike EDR for endpoint protection, Proofpoint email security, nginx reverse proxy with SSL/TLS management, and VPN access for remote workforce.
Click to read more →
Multi-Platform Monitoring System
Observability 📊- 100+ Hosts
Deployed Zabbix monitoring infrastructure for comprehensive system observability, along with OpenSearch 3.1.1 and OpenSearch Dashboards for log aggregation, analysis, and visualization across hybrid cloud infrastructure.
Click to read more →
Container & Self-Hosted Services Platform
Infrastructure 🐳
Built and manage containerized infrastructure using Docker for various services including Nextcloud on-premises file sharing, local OLLAMA AI models, and custom business applications with automated deployment pipelines on Linux servers.
Click to read more →
Enterprise Veeam Backup & Disaster Recovery
Infrastructure 💾- 800+ Users Protected
Implemented comprehensive enterprise backup solution using Veeam Backup & Replication for Microsoft 365 and on-premises infrastructure. Deployed automated backup workflows protecting 800+ mailboxes, OneDrive data, SharePoint sites, and critical business applications running on Nutanix hypervisor. Configured backup policies with 3-2-1 strategy, immutable backups for ransomware protection, and disaster recovery testing procedures ensuring 99.9% data recoverability and RPO of 4 hours. Established monitoring dashboards for backup job tracking, storage optimization, and automated alerting for failed jobs via n8n workflows.
Click to read more →
AI-Powered Helpdesk System with Zammad
Automation & AI 🤖- 200+ Tickets/Month
Deployed enterprise ticketing system using Zammad on Docker infrastructure with AI-enhanced ticket management capabilities. Integrated n8n workflow automation for intelligent ticket routing, automated response generation using local Ollama AI models, and sentiment analysis for priority classification. Connected OpenSearch for advanced ticket analytics and reporting dashboards. Implemented automated workflows for common IT requests including password resets, software installations, and access provisioning, reducing average ticket resolution time by 40%. System handles 200+ tickets monthly with email integration, user portal, and real-time notifications via Microsoft Teams integration.
Click to read more →
Let's Talk
I'd love to help
Crafting innovative solutions to solve real-world problems